Most benefits are available immediately after payment; however, in some cases, due to system synchronization with each store, it may take up to 24 hours to be reflected.
If benefits are still not available after 24 hours from payment, please check the following and contact customer service.
[Required Information]
- Mnet Plus account information: (based on Mnet Plus > MY > Account Info)
- Mnet Plus App version:
- Mobile device model and OS version:
- Attach screenshot or screen recording of the issue