Payment cancellation is available up to 1 hour before the first STAGE begins. After that, cancellation and refund are not available regardless of whether the video has been watched.
[How to cancel payment]
- Mnet Plus APP > MY > Payment History > select the Cancel Payment button
⚠️ Notes
1) Please be sure to check the cancellation/refund deadline for the product and the related terms on the sales page.
2) For some payment methods, fees/taxes may apply depending on the payment currency. If the sale amount differs from the amount actually charged, please check with the payment provider or card company.
3) Depending on the payment method, additional time may be required until the refund is fully completed. After the refund is processed within Mnet Plus, please check the detailed refund status with the payment provider or card company.