Mnet Plus
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Recent activity by Mnet Plus-
[Notice] Customer Service Holiday Closing Schedule for June 2025
Hello, this is Mnet Plus Customer Service Center. We would like to inform you about Customer Service holiday closing schedule for June 2025. ■ Closing Schedule : June 3, 2025 / June 6, 2025 (KST)■ ...
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I purchased KCON FAST PASS, but the benefits are not showing up in MY KCON.
KCON FAST PASS benefits can only be viewed on the Mnet Plus app version 3.12.0 or higher. For smooth service, please update your Mnet Plus app to the latest version.
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I purchased KCON EXPRESS, but the benefits are not showing up in MY KCON.
KCON EXPRESS benefits can only be viewed on the Mnet Plus app version 3.12.0 or higher. For smooth service, please update your Mnet Plus app to the latest version.
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What is KCON FAST PASS?
The fastest way to meet your fave!Enjoy exclusive entry for FESTIVAL GROUNDS and priority booth queue reservation. 📌 Key Benefits1. One use of the Exclusive Track Entry for FESTIVAL GROUNDS2. Pri...
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Can I select a currency unit when purchasing KCON FAST PASS?
Yes, you can choose between KRW (￦), USD ($), or JPY (￥) on the KCON FAST PASS purchase page.
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Is convenience store payment available?
Yes, you can use convenience store payment. Please keep the following in mind: 🔊 Please note!1. You will receive an email with payment instructions. You can also find your payment code in the Mne...
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How do I use the <FESTIVAL GROUNDS> exclusive entry track?
KCON FAST PASS members can use the Exclusive Entry Track for <FESTIVAL GROUNDS>. 🔊 Please note!1. The Exclusive Entry Track for FESTIVAL GROUNDS can be used once during the event.2. Detailed info...
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When will I know details about <FESTIVAL GROUNDS> exclusive entry track locations and usage?
All instructions regarding on-site benefits will be sent to your registered email before the event.If you haven’t received it, please check your spam folder.
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What is <Priority Queue Reservation for Booth>?
You can reserve a spot in line for selected booths before regular guests.More details, including how to use this benefit, will be announced separately.
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I did not receive the benefit information email.
Detailed instructions on on-site benefits will be emailed to your purchased address prior to the event.If you have not received it, please check your spam folder.