Plus Chat Terms and Condition (230518)

Article 1 (Purpose)

The purpose of this Agreement is to prescribe the rights, obligations and responsibilities of the Company and its members, and other necessary matters regarding the use of 'Plus Chat Service' separately provided within the Mnet Plus service provided by CJ ENM Co., Ltd. (hereinafter referred to as 'Company').

Article 2 (Definitions)

① The terms used in these Terms and Conditions are defined as follows.

1. The term "service" means a Plus Chat service that can be used by "members" regardless of the terminal implemented (including various wired and wireless devices such as PC, TV, portable terminal, etc.).

2. The term "member" means a customer who accesses the company's "service" and enters into a use contract with the "company" in accordance with these terms and conditions and uses the "service" provided by the "company."

3. The term "Plus Chat Account" is an account necessary to use "Service", and the "Members" agree to these terms and conditions, and the Mnet Plus Service Account can be used as the "Plus Chat Account" by authenticating the schedule information required by the "Company". A Plus Chat account is required to use the 'Service'.

4. The term "paid service" means various "content" and various services (subscription rights, items, etc.) provided by the "company" for a fee within the "service". "Paid Services" includes regular payment products that allow you to use certain "content" regularly every month, items available in certain "content", and certain features that are implemented within the "service". The details of "Paid Service" are written in detail on the description page and are available according to the contents of the page.

5. 'In-App Payment' refers to payment activities to purchase digital contents within 'Service'.

6. The term "open market operator" refers to a provider of all e-commerce providers (including operators providing payment services within the "service") that provide the company's "service" to install and pay for it. (e.g. Google Play, Apple App Store, etc.)

7. "Post" means articles, photos, videos, and various files and links in the form of information such as signs, text, voice, sound, images, images, videos, etc. posted by "members" on "service."

8. The term "content" refers to articles, photos, videos, and various files and links in the form of information such as signs, text, voice, sound, images, images, videos, etc. provided to "members" through the "service" seen by "company."

② The definitions of terms used in these terms and conditions shall be in accordance with relevant laws and other general correlation cases, except as prescribed in each subparagraph of paragraph (1).

Article 3 (Posting and revising the terms and conditions)

① The 'Company' may amend the 'Terms' to the extent that it does not violate the relevant laws and regulations.

② When the "Company" revises the "Terms and Conditions" in accordance with the preceding paragraph, it shall notify in advance through the "Service" stating the date of application, the details of the change, and the reason. However, if the change is legally disadvantageous to the "member," the change is not only notified through the "service" 30 days before the application date, but also clearly notified through electronic means such as the "member"'s email or pop-up consent window when logging in.

③ If the "member" continues to use the "service" of the "company" after the date of application announced under the preceding paragraph, it shall be deemed to agree to the revised terms and conditions. "Members" who do not agree to the revised terms and conditions may freely terminate the "service" use contract at any time. If the "member" who uses the "paid service" does not agree to the revision of the terms and conditions and cancels it, the "member" can receive a refund of the limited payment in accordance with the refund policy set by the "company."

④ If the "member" does not explicitly refuse the terms and conditions even though the "company" announces or notifies the amendment of the terms and conditions in accordance with paragraph 2 of this Article, the "member" shall agree to the terms and conditions.

Article 4 (Interpretation of Terms and Conditions)

① The "Company" may have separate terms of use, personal information processing policies, and policies for paid services and individual services, and if the contents conflict with these terms, the terms and conditions will take precedence.

② Matters or interpretations not prescribed in these terms and conditions shall be subject to relevant laws or regulations.

③ These terms and conditions may be available in Korean, English and other languages for your convenience. If the translated terms and conditions are different from the Korean terms and conditions, they will be interpreted and applied in preference to the Korean terms and conditions.

Article 5 (Create and use a Plus Chat account)

After creating the 'Plus Chat account', you can use the entire 'Plus Chat account' linkage service provided by the 'Company'. However, when you first log in to the new service of "Company", you will proceed with procedures such as consent to use and consent to the terms of use of individual services.

Article 6 (Conclusion of a Use Contract)

① A "use contract" is concluded by a person who wants to become a "member" (hereinafter referred to as a "applicant") agreeing to the contents of these terms and then applying for membership, and the "applicant" becomes a "member" and can use the "service" according to the "company" agreement.

② The "company" may collect (personal) information such as the e-mail address of the applicant in the process of signing the "use contract", and in this case, the applicant must provide accurate (not false) information. The personal information processing policy, which is separately posted, applies to the collection, use, and storage of personal information under this paragraph.

③ The "Company" may withhold or reject the application of the applicant for subscription in any of the following cases, or terminate the use contract afterwards.

1. Exceptions are made when the applicant for membership has previously been permanently suspended under these terms and conditions, but has obtained the consent of the "company" to rejoin the membership.

2. In the case of using the name of another person

3. Where false information is entered or the contents presented by the "company" are not entered

4. Where approval is impossible due to reasons attributable to the applicant or where the application is filed in violation of various other regulations

5. Where a person intends to use a "service" for the purpose of pursuing profit for a purpose or method other than that specified by the "company"

6. Where an application is filed for the purpose of violating the relevant laws and regulations or hindering the well-being order or good customs of society

7. If there is no room for 'service' related facilities, or if there is a technical or business problem

8. Other cases where it is confirmed that these terms and conditions are violated, illegal or unfair application for use, and where the "company" deems it necessary by reasonable judgment

④ If the application for membership is not approved or reserved pursuant to the preceding paragraph, the "company" shall, in principle, notify the applicant of the application.

Article 7 (Change of Member Information)

① "Members" can view and modify their personal information at any time through the profile screen in "Service". However, you cannot modify your e-mail account.

② "Members" shall amend within "Service" or notify the "Company" of the changes by e-mail or other means if the matters entered at the time of application for membership are changed.

③ The "company" is not responsible for any disadvantages caused by not notifying the "company" of the changes in paragraph (2).

Article 8 (Obligation to Protect Personal Information)

"Company" strives to protect the personal information of "members" as prescribed by related laws such as the "Information and Communication Network Act." Regarding the protection and use of personal information, the relevant laws and the 'company's' personal information processing policy apply.

Article 9 (Obligation of Members to Manage Accounts)

① The management responsibility for the "Plus Chat account" rests with the "member" and should not be used by third parties.

② The 'Company' may restrict the use of the 'Account' if there is a concern/fact of personal information leakage regarding the 'Plus Chat Account' of the 'Members'.

③ "Members" shall notify "Company" immediately and follow the guidance of "Company" if the "Plus Chat Account" is stolen or recognized as being used by a third party.

④ In the case of paragraph (3), even if the "member" does not notify the "company" of the fact or notifies the "company," the "company" is not responsible for the disadvantages caused by not following the guidance of the "company."

Article 10 (Notification to Members)

① If a "company" notifies a "member," it can be an e-mail address, official account message, etc. within "Service" unless otherwise stipulated in these terms and conditions.

② "Company" may replace the notification under paragraph (1) by posting it on the screen of "Service" for at least 7 days in the case of notification to the entire "Members". However, individual notifications are made for matters that have a significant impact on the transaction of the member himself.

Article 11 (Company Obligations)

① The "Company" does not act against the laws and conditions prohibited or contrary to the customs and customs, and does its best to provide "service" continuously and stably.

② The "company" shall have a security system to protect personal information (including credit information) so that "members" can use "services" safely, and shall disclose and comply with the personal information handling policy.

③ If the "company" deems that an opinion or complaint raised by the "member" in relation to the use of the "service" is justified, it shall be dealt with. For opinions or complaints raised by "members," the process and results are delivered to "members" through bulletin boards or e-mail.

④ The "company" shall be responsible for compensating the user for any damage caused by unfair labeling or advertising activities prescribed in Article 3 of the Fair Labeling and Advertising Act on Products or Services.

⑤ The 'company' does not send commercial e-mails for profit that users do not want.

Article 12 (Duty of Members)

① A "member" shall not perform any of the following acts.

1. Registration of false information when applying or changing

2. Stealing other people's information

3. Change of information posted by 'company'

4. Collecting personal and account information from other 'members'

5. The act of using it to transmit commercial information for profit without the prior consent of the 'company'

6. Replicating, disassembling, imitating, or otherwise transforming 'services' through reverse engineering, decompile, disassembly, and all other processing activities

7. An act of interfering with the normal "service" of the company by causing a load on the server of the "company" in a way different from the normal use, such as using an automatic access program, etc

8. The act of granting access rights to a third party other than you

9. Infringement of copyright, ownership, etc. of third parties such as performers, artists, influencers, etc. within "Company" and "Service" (hereinafter referred to as "Artists")

10. Damaging the reputation of the "company" and third parties or interfering with their work

11. Disclosure or posting of obscene or violent messages, images, voices, or other information contrary to public order and customs in the "service"

12. Using 'service' for profit without the consent of 'company'

13. Other illegal or unjust acts

② The "member" shall comply with the relevant laws, the provisions of these terms and conditions, the precautions announced in relation to the "service", the matters notified by the "company", etc., and shall not interfere with the business of the "company".

Article 13 (Provision of 'Service', etc.)

① The company currently provides 'services' to 'members'.

1. Artist's participation service ('Plus Chat' chat, etc.)

2. All other services provided to "members" through additional development by "company" or through partnership contracts with other companies

② The company may request procedures such as e-mail authentication, membership registration, etc. to provide 'service'.

③ The company can divide the 'service' into a certain range and designate the available time separately for each range. However, in this case, the contents will be announced in advance.

④ "Company" may temporarily suspend the provision of "Services" if there are maintenance inspections, replacement and failure of information and communication facilities such as computers, loss of communication, or considerable operational reasons. In this case, "Company" notifies "Members" in the manner prescribed in Article 10 (Notification to Members). However, if there is an unavoidable reason that the "company" cannot notify in advance, it can notify afterwards.

⑤ The "Company" may conduct regular inspections if necessary for the provision of "Service", and the regular inspection time shall be as announced on the "Service" provision screen.

Article 14 (Change of 'Service')

① "Company" may change or discontinue all or some of its "services" for operational and technical reasons, such as difficulty in delivering seamless "services" due to reduced use, the need to shift to next-generation "services" due to technological advances, and other significant changes in company policy.

② The "Company" may modify, suspend, or alter any or all of the "Service" provided free of charge to the "Members" as necessary for the company's policies and operations, unless otherwise provided for in the relevant statutes. The same is true of 'paid service' and 'content' provided free of charge.

③ The contents, reasons, and dates of the "service" to be changed or suspended in the event of a "service" change, usage, and usage time are notified in advance for a certain period of time, such as the "notification" screen and official account message in the "service" before the change or suspension.

Article 15 (Providing information and publishing advertisements)

① "Company" may publish information related to the operation of "Service" on the "Service" screen, official account messages, and homepage.

② 'Company' may place advertisements from Company or third parties in 'Services'.

③ 'Service' may include products or 'content' provided by other operators affiliated with the company. The responsibility for such goods or 'content' rests with the operator who provides them, and may be subject to terms and conditions set by the operator who provides them.

Article 16 (Regulations on Payment Use and Refund)

① The "Company" may provide the "Members" with information on the payment method of the usage fee available in the "Service" provided by the "Company" through separate terms and conditions.

② Regarding paragraph 1, the payment and refund of paid "services" such as "In-App payment" are subject to the terms and conditions of paid service.

Article 17 (Verification of the right to 'service')

① All trademarks, service marks, logos, and other intellectual property rights related to the service provided by the company, such as the design of the service provided by the company, text created by the company, script, graphics, and inter-member transmission functions, are owned or licensed by the company under Korean and other foreign laws. However, this is not the case for intellectual property rights, including "content" of third parties provided under the partnership agreement.

② The "Company" grants the "Members" the right to use the "Content" provided by the "Company", which is non-exclusive, and for the purpose of using this "Service". "Members" are subject to these terms of use when using this content, which separately stipulates the terms of use such as usage fees and duration. Even if 'purchase', 'sales', etc. are marked on the screen of this 'service', intellectual property rights and other rights related to this content provided by 'company' to 'members' will not be transferred (transfer, etc.) to 'members', and 'members' will only be granted the above right to use.

③ Except as expressly permitted, "Members" shall not reproduce, transmit, distribute, or distribute text, scripts or graphics created by "Company" to "Members" or to non-members in any manner other than those permitted within the Services, including the use, reproduction, transmission, distribution, and distribution of "Members" information obtained through "Services".

Article 18 (Termination of Use Contract, etc.)

① termination of 'membership'

1. "Members" can terminate the "Service" use contract at any time through the setting screen in "Service".

2. A "member" who has terminated the "service" use contract pursuant to subparagraph 1 may re-register as a "member" in accordance with the regulations prescribed by the "company".

② termination of a 'company'

1. The "Company" may terminate the "Service" use contract if the "Members" have the following reasons.  

A. In the case of infringing on the rights, honor, credit, or other legitimate interests of another person, such as the "company" or other "members," or violating the laws or public order and customs of the Republic of Korea

B. Where an act of encouraging distrust with unconfirmed facts about the "service" provided by the "company" is committed

C. Where an act or attempt is made to interfere with the smooth progress of the "service" provided by the "company"

D. Other cases where the "company" deems it necessary to refuse to provide "service" based on reasonable judgment

2. The use contract ends when the "company" notifies the "member" of its intention to terminate. In this case, the "company" notifies the intention of termination through e-mail or other means registered by the "member".

③ If the contract is terminated/terminated, the following information will be deleted unless there are special circumstances and will not be restored even when re-registered.

1. My profile information: profile picture, name, message, etc

2. Account: Plus Chat account (e-mail address)

3. Purchase details: Items/products purchased, etc

4. Message: Conversation, etc

5. Additional service-related content: Conversations provided through additional services, contents, etc

6. All other information set by the user stored in the device

④ In the event that the contract of use is terminated due to the responsible reasons of either party and damages to the other party, the attributable party shall compensate for the damages demonstrated by the other party.

Article 19 (Restrictions on Use, etc.)

① If a "member" does not use the "service" for more than a year, the "Company" may convert the "Plus Chat account" into a dormant account by storing it separately from the "member"'s personal information under the Information and Communication Network Use Promotion and Information Protection Act.

② If a "member" falls under any of the following reasons, the "company" may gradually restrict the use of the "service" due to warnings, suspension of use, permanent suspension of use, etc.

1. When false information is registered at the time of application for membership

2. In the case of threatening the e-commerce order, such as interfering with the use of other people's "service" or stealing information

3. In the case of using the 'company' to prohibit the law and these terms and conditions, or to act against public order or good customs

4. In the case where a "member" arbitrarily manipulates payment information when purchasing a "paid service" and pays an amount less than the normal price

5. Where a "member" recklessly repeats the purchase and refund of "paid service"

6. Other illegal or unjust acts have been committed

③ Notwithstanding the provisions of each subparagraph of paragraph (2), "Company" may immediately suspend the use of "Plus Chat Account" if it violates relevant laws, such as theft of name and payment, illegal communication and hacking, distribution of malicious programs, etc. In the event of permanent suspension of use under this paragraph, all other benefits will also be extinguished, and the "company" does not compensate for them separately.

④ "Company" may restrict the use of the name if it is feared that the name used by "Members" within "Service" is against antisocial or unfashionable customs, or is mistaken for the operator of "Company" and "Company".

⑤ If the use of "service" is permanently suspended pursuant to this section, the member registration is canceled after holding the information necessary for member verification for a certain period of time. In such cases, "members" shall be notified pursuant to Article 10 and given an opportunity to explain before cancellation of membership registration. At this time, if the 'company' acknowledges that the 'member's objection is justified, the 'company' resumes the use of the 'service' of the 'member'.

Article 20 (Limitation of Liability)

① "Company" is exempt from liability if it is unable to provide "service" due to exhibitions, accidents, natural disasters, emergencies, technical defects or other force majeure reasons that cannot be resolved by current technology.

② "Company" shall not be responsible for the information, data, reliability of facts, accuracy, etc. posted by "Members" in relation to "Services".

③ "Company" is exempted from liability if it makes transactions between "members" or between "members" and third parties through "service."

④ The "Company" shall not be liable for the use of the "Service" provided free of charge unless otherwise provided for in the relevant laws.

⑤ The "Company" shall not be liable for any other responsibility or obligation to monitor the contents and quality of products or goods advertised by a third party through the "Service" screen or linked website.

⑥ 'Company' and 'Company' executives and representatives are not liable for any of the following damages.

1. Damage caused by false or inaccurate status information of 'members'

2. Regardless of its nature and circumstances, personal damage arising from access to "service" and the use of "service"

3. Damage arising from all illegal access to the server by a third party or illegal use of the server

4. Damages arising from all illegal obstruction or interruption of transmission to or from the server by a third party

5. Damage caused by any virus, spyware, or other malware that has been illegally transmitted, distributed, or distributed by a third party using the 'Service'

6. Damage caused by errors, omissions, omissions, and destruction of transmitted data

7. Civil and criminal liability due to defamation or other illegal activities occurring in the process of registering member status information and using "service" among "members"

Article 21 (Compliance Act and jurisdiction)

These terms and conditions are regulated and interpreted in accordance with the laws of the Republic of Korea, and if a lawsuit is filed due to a dispute between the "company" and the "member" in connection with this "service," the court shall be the competent court.

Article 22 (Special provisions for foreign "users")

"Company" strives to comply with the laws and requirements of each foreign "user" in its home country, along with providing standard "services" that apply to everyone. The provisions set forth in this article apply to 'members' who use 'services' in countries other than Korea.

① "Members" must agree that data including their personal information is collected by "Company" and submitted and kept in Korea.

②  Users living in countries designated by the Korean government as prohibited from importing or exporting or listed on the list of countries designated as special economic sanctions shall not participate in or use commercial "services" (e.g., advertising and payment, etc.).