We would like to thank all of our members using Mnet Plus service.
Article 1 (Purpose)
① The Terms and Conditions shall be posted on the relevant pages of the Individual Service (as defined in Article 4 below) and shall become effective upon your agreement to the Terms and Conditions set forth hereto.
② The Company, if necessary, may modify the Terms and Conditions to the extent that they do not violate the relevant laws and regulations. Provided; however, in the case the aforesaid modification of the Terms and Conditions are modified to the Member’s (as defined in Article 4 below) disadvantage, the Company shall not publicly notify via notices page (or equivalent) of the Company’s website of such modification, but the Company shall also individually transmit the notice thereon to you via email, etc., at least thirty (30) days prior to the effective date.
③ In the event the Company publicly notified and/or notified you individually in accordance with Paragraph 2 above, that if you do not explicitly refuse to accept the aforesaid modification from the date of the Company publicly notified and/or notified the Member individually to the effective date of the application of the modified terms and conditions, it is deemed that you have approved the modified terms and conditions. Unless you agree to the modified terms and conditions, you may terminate the Mnet Plus Service Agreement (the “Service Agreement”).
Any matters that are not stipulated in the Terms and Conditions shall be subject to the relevant laws and regulations, terms and conditions of the Individual Service, operation policies and rules prescribed by the Company (the “Detailed Guidelines”)
① The terms herein shall have the following meanings as set forth below:
Chapter 2. Mnet Plus Service Agreement
Article 5 (Formation of Agreement)
① The Service Agreement shall come into effect after the Company verifies the information that you entered after you have agreed to the Terms and Conditions and filed an application as prescribed by the Company.
② The membership registration is required in order to seamlessly use the Services provided by the Company. However, certain menus and services may be available for use without membership registration.
③ To confirm whether the information you provided is consistent with the facts, the Company may request for the real name or identity verification via a specialized agency to the extent permitted by the relevant laws and regulations.
① The Company, in principle, permits an applicant pursuant to Article 5 above to use the Services. Provided; however, in the case described in each of the following subparagraphs, the Company may withhold or refuse its approval on the use of the Services until such cause for withholding or refusing of the approval is resolved. In particular, for the protection of children and youth, if you are a Korean national under the age of fourteen (14) (international age) or 16 in the case of foreign nationals, you cannot create the Account with the Company.
② Provided that it is determined that you have entered into the Services against the conditions set forth in Paragraph 1 above, the Company may impose appropriate restrictions such as immediately suspending the use of the Services or deleting the Member information.
Chapter 3 Use of the Services
Article 7 (Provision of the Services)
① The Services provided by the Company is as follows:
② To provide better Services, the Company may display on the relevant pages of the Services or send via email various information including notices, admin messages and other advertisements regarding the use of the Services. However, the commercial information may be transmitted only with the Member’s prior consent to receiving such commercial information.
① The Company exerts the best effort in providing the Services 24/7/365. Provided; however, in the case described in each of the following subparagraphs, the Company may restrict or suspend all or part of the Services.
② Suspension of the Services in accordance with Paragraph 1 above shall be publicly notified and/or notified to you individually in the method prescribed in Article 13 above. Provided; however, prior public notice and/or individual notices cannot be provided if the Services are suspended for the reasons that the Company could not foresee or control (e.g., disruption in the Company’s disc or server or system failure, etc. that is not due to the Company’s negligence). However, the Company will make efforts to restore the Services as soon as the cause of suspensions is identified.
③ Any changes or termination of the Services that have a significant impact on you shall be notified by a) email via your email address registered for the Services, b) posted on the relevant pages of the Individual Service, or c) in other ways.
Chapter 4. Obligations of the Contracting Parties
Article 9 (Member Obligations)
① If your posting contains information that is in violation of the relevant laws and regulations such as the Act on Promotion of Information and Communications Network Utilization and Information Protection (the “Information and Communications Network Act”) and the Copyright Act, the rights holder may request the Company to take down and/or delete the posting, and the Company shall take appropriate measures in accordance with the relevant laws and regulations.
② Even without the request from the rights holder, the Company may take temporary measures, etc. against such posting in accordance with the relevant laws and regulations, if there is a reason to recognize an infringement of the rights, or the posting violates other policies of the Company and related laws and regulations.
③ The detailed procedures related to Paragraph 2 above shall be subjected to the Information and Communications Network Act and the Copyright Act.
① You may post content, such as photos, writings, information, (motion) pictures or the opinions on the Company or the Services (the “Posting”), and the rights holders shall continue to retain the intellectual property rights, including the copyrights of the Posting.
② If you post the Posting via the Services, the Posting may be exposed via the Individual Service included in the Services, and to the extent necessary, you are providing the Company with a worldwide license that permits use, storage, modification, reproduction, public transmission, display, distribution, etc. of the Posting, etc.
③ You must have the necessary rights to grant the Company a license for the content you provide to the Company. The publisher of the content shall be liable for the problems arising from not having such necessary rights to the content. Further, you are not allowed to disclose or post obscene, violent or other content in violation of the public order and standards of decency and relevant laws and regulations.
④ If the Company determines that your content violates the relevant laws and regulations, or if the Company determines that the Posting is a) obscene or harmful to youth or that promotes discrimination and conflicts; b) deemed duplicate spam posts of the same content, advertisement, promotional content, or spam; c) concerning the assignment or trading of the Account; or d) deemed to impersonate the others, the Company may delete or refuse to post such content. Provided; however, the Company is not obligated to review all content. If someone violates your rights, you can get help with your request to take down the relevant content through the customer center.
⑤ The Services may display some content not owned by the Company. In such a case, the content provider is solely responsible for such content. Even if you use the Services, you do not have any rights to the other user’s content. In order for you to use the other user’s content, you must obtain separate permission from the content owner.
① The Members shall not perform any of the activities described in each of the following subparagraphs when using Mnet Plus Services:
③ In the event of noncompliance with the laws, the articles of incorporation or policies, the Company may investigate violations, suspend the service, or place restrictions on signup temporarily or permanently.
Communication with the Members is most valued by the Company. The Members can visit the customer center and express their opinions at any time. Public notice for all Members shall come into force by being posted in the Notification section of the Services for no less than seven (7) days. Any notification that may gravely affect your conditions shall be individually sent via email to your registered email address in the Membership Information, published via the Services, or notified individually via other means.
Chapter 5 Miscellaneous
Article 14 (Termination of the Service Agreement)
① If you delete the Account, the Service Agreement will also be automatically terminated.
② If you no longer wish to use the Services, you can request to cancel the Service Agreement at any time using the menu provided in the Services. The Company will promptly process the termination as stipulated by the relevant laws and regulations.
④ Even if the Service Agreement is terminated, you can re-apply for the Service Agreement with the Company again.
① The Company may restrict the use of the Services if the Members violate the obligations of the Terms and Conditions or interfere with the ordinary operation of the services;
② When the Company takes restrictions on the use of the Services set forth in Paragraph 1 above, matters described in the following subparagraphs shall be notified to the Members:
③ The Company may suspend the Account’s use of the Services until the investigation into the reasons described in the following subparagraphs is completed:
④ If the Member wishes to object to the Company’s restriction on the use of the Services, the Member shall submit an objection to the Company in writing, email, or equivalent within fourteen (14) days of receiving the notice of such measure.
⑤ The Company shall respond in writing, email, or equivalent within fourteen (14) days of receiving the objection in accordance with Paragraph 4 above. Provided; however, if it is difficult to respond within this period, the Company will notify the Member of the reason for the delay and the processing schedule.
⑥ If the Member’s reason for objecting to the Company’s restriction on the use of the Services is reasonable, the Company will take appropriate measures.
① To the extent permitted by the relevant laws and regulations, the Company makes no commitments or warranties on any specific matters not specified in the Terms and Conditions in relation to the Services. Further, the Company shall provide no warranty on credibility and accuracy of the information, data and/or facts posted via the Services in a way that a third party such as the contents provider provides or the Member writes, and the Company shall take no responsibility for any damages incurred without the Company’s intentional or negligent acts or omissions.
② In case you suffer any damages caused by the Company’s negligence, the Company will compensate any damages you have suffered in accordance with the Terms and Conditions and the relevant laws and regulations. Provided; however, the Company shall take no responsibility for any damages incurred without the Company’s negligence prescribed in the following subparagraphs. Furthermore, the Company shall not be liable for indirect, special, consequential, disciplinary and/or punitive damages.
Article 17 (Dispute Settlement)
The Terms and Conditions or the Service Agreement shall be stipulated and executed under the laws and regulations of the Republic of Korea. In case of any disputes arising out of or related to the use of the Services, the Company shall attempt to reach an agreement with good faith efforts to resolve such disputes. If the disputes cannot be resolved despite the efforts, the Company may file a lawsuit with a competent court under the Korean Civil Procedure Act.
Chapter 1. General Provisions
Article 1 (Purpose)
Article 2 (Definitions)
① The terms used herein are defined as follows.
② The definitions of terms used herein but not defined in Paragraph 1 of this Article are in accordance with the relevant laws and regulations and policies for each Service. Otherwise the definitions of terms used herein is subject to the general business practice.
Article 3 (Posting and Explanation of the Terms and Conditions, Etc.)
① The Company shall post the provisions of the Terms and Conditions, the names of the Company and CEO, the address of the principal business site (including the location of the site for handling consumer complaints and grievances), contact information (telephone number and email address), Internet domain name, location of the host server, the business license number, the online marketing business declaration number, the name of the personal information protection officer, etc., on the home page of the Mnet Plus website for Users in an easy-to-recognize manner. The detailed provisions of the Terms and Conditions may be offered through a separate link.
② The Company shall ensure that Users check the material provisions specified in the Terms and Conditions and fully understand them prior to their agreement by offering such provisions through a separate link or popup window.
③ The Company shall install technological means to allow Users to ask questions and receive feedback on the details about the Company and the Terms and Conditions.
Article 4 (Revision of the Terms and Conditions, Etc.)
① The Company may revise the Terms and Conditions to the extent that such a revision does not violate related laws including the Content Industry Promotion Act, Act on the Consumer Protection in Electronic Commerce, Etc., Act on the Regulation of Terms and Conditions, Framework Act on Electronic Documents and Transactions, Electronic Financial Transactions Act, Digital Signature Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., Personal Information Protection Act, Act on Door-to-Door Sales, Etc., and Framework Act on Consumers.
② To implement the revised Terms and Conditions, the Company is required to notify the application of such revisions by posting the application date and revision background on the home page of its website along with the previous Terms and Conditions at least seven days prior to the application date until the date of application or through other means and to send the application date and revised provisions of importance to existing Members via email or other electronic means. As for the revisions that are unfavorable to the Members, the Company shall post the application date, revision background, and an easy-to-understand comparison of the provisions prior to and after the revision at least 30 days prior to the application date of the revised Terms and Conditions until one day prior to the application date and shall individually send the notification of the revision via email or other electronic means.
③ If revised, the revised Terms and Conditions shall only apply to contracts concluded from the date of their application onwards. The contracts concluded prior to their application shall follow the previous Terms and Conditions before their revision. After notification of the revised Terms and Conditions, the Company will verify the User’s consent to their application. The User may terminate the contract if he/she does not agree to the revised Terms and Conditions. If the User fails to express his/her intention of refusal by the date of their application at the latest, he/she shall be considered to have consented to the revised Terms and Conditions.
④ Any matters unspecified in and the interpretation of the Terms and Conditions shall conform to the Act on the Consumer Protection in Electronic Commerce, Etc.; Act on the Regulation of Terms and Conditions; Guidelines on Consumer Protection in Electronic Commerce, Etc., set by the Fair Trade Commission, Notification on Disclosure of Information on Products in Electronic Commerce Transactions and related laws; and socially accepted commercial practices.
Chapter 2. Service Use Contract
Article 5 (Establishment of Contract)
② The contract for using the Service (hereinafter referred to as the “Service Use Contract”) shall be considered to have been constituted at the point when the Company’s approval is delivered to the User.
Article 6 (Request for the Use of the Service)
① The User who wishes to join the membership and use the Service shall make the request to join the membership using his/her account.
② The Company may request the submission of additional information for User identity authentication when the account information submitted by the User to join the membership is deemed insufficient for approval.
Article 7 (Approval for the Request for the Use of the Service)
① Absent special circumstances, the request for the use of the Service pursuant to Article 6 herein will be approved by the Company in the order of submission.
②The Company may refuse to grant approval of the request for the use of the Service for any of the following cases and may postpone approval until related issues are resolved.
③ The Company shall not grant approval of the request for the use of the Service in the following cases without separate notification.
Article 8 (Personal Information Protection)
② The Company recommends Users not to disclose any personal information voluntarily via the bulletin, email, chat room, etc., as such information may be collected and used by others, and the Company shall not take responsibility for any related risks.
Article 9 (Consent to the Use of Personal Information)
① The Company may collect the personal information of Users minimally required to provide the Service and request more detailed information if deemed necessary to fulfill obligations mandated by relevant laws.
Article 10 (Accessing and Altering Personal Information)
② The Members are required to update any changes in their personal information online and shall take responsibility for all consequences resulting from the failure to update such changes.
Article 11 (Change of Member Information)
The Company may request any Member to change the Member account information on legal grounds such as the prevention of illicit use, protection of other Members’ rights and the website’s or mobile app’s network and systems, and compliance with other legal requirements with the explicit consent of the respective Member.
Article 12 (Notifications to the Members)
① The Company may send notifications to the Members using the email address provided by the Members in advance and designated for such use (i.e., email address given at the point of joining the membership).
② The Company may post notifications for Members generally on the Mnet Plus bulletin for a minimum period of one week instead of sending such notifications individually. However, notification of matters deemed to be material to transactions of the Members shall be sent individually.
Chapter 3. Obligations of the Parties Hereto
Article 13 (Obligations of the Company)
① The Company shall start providing the Service to the Members immediately after granting approval for the request to join the membership unless deterred by unavoidable reasons.
② The Company shall strive to provide the Service on a continuous and stable basis pursuant to the Terms and Conditions and immediately repair and restore any related equipment if a technical problem occurs or the equipment is destroyed. Notwithstanding the preceding provision, the Company may suspend the provision of the Service in the event of force majeure events, emergencies, and other unavoidable circumstances.
③ If the Members file complaints or submit opinions related to the Service and such complaints or opinions are recognized as legitimate, the Company shall handle such complaints or opinions through the proper procedures. If the handling of such complaints or opinions is projected to take an extended period of time, the Company shall notify the timeframe and related reasons to the Members.
④ The Company shall comply with the personal information handling guidelines prescribed in Articles 8 through 10 herein in relation to the protection of the personal information of the Members.
Article 14 (Obligations of the Members)
① The Members shall comply with the Terms and Conditions while also checking and following the guidelines and notifications frequently posted on the Mnet Plus website by the Company.
② The Members shall not obstruct the Company’s execution of tasks by failing to adhere to the Terms and Conditions, guidelines, and notifications.
③ Each Member is obligated to safely protect his/her email or account information. Each Member shall take full responsibility for any consequences related to negligence in managing his/her email or account information and any unauthorized use of his/her email or account information.
④ The Members shall immediately report to the Company any suspicious signs of the unauthorized use of their email or account information and take full responsibility for any consequences related to the failure to report such unauthorized use.
⑤ The Members shall not engage in any sale of goods, promotion, marketing, or other sales activities using the Service without the prior approval of the Company. The Company shall not be responsible for any consequences related to the Members’ sales activities and acts in violation of the Terms and Conditions. Any damages inflicted on the Company by such sales activities shall be compensated by the respective Members.
⑥ The Members shall not disclose or use sound or video sources, databases, and other types of content provided by the Company as part of the Service for purposes other than personal use, such as the re-use of such content at public spaces and profit-making business sites or stores.
⑦ The Members shall not transfer or donate the rights to use the Service and other rights and obligations of the Members specified in the Service Use Contract to a third party or provide the said rights and obligations as security without explicit approval from the Company.
⑧ The Members shall not engage in the following acts in relation to the use of the Service.
Chapter 3. Use of the Service
Article 15 (Provision of Information)
① The Company may provide a wide range of information deemed helpful to the Members.
② The Company may provide information related to the Service via diverse means of communication to ensure an enhanced Service to the Members. However, if any Member expresses his/her refusal to receive such information, the Company shall exclude such Members from the list of recipients of such information. The Company shall not be held responsible for any disadvantages in relation to the use of the Service that may be incurred by such an exclusion.
Article 16 (Members’ Posted Materials, Etc.)
① The Company may delete any chatroom messages, bulletin posts, images, videos, and other content posted on Mnet Plus by the Members without prior notification if such content is deemed to fall under any of the following subparagraphs.
Article 17 (Copyrights to Posted Materials)
① Member hereby grants to Company a non-exclusive, transferable, sublicensable, royalty-free, perpetual, worldwide license to host, use, distribute, modify, implement, reproduce, publicly display, translate, and make other derivative works of contents shared, posted, or uploaded by the Member using the Service to which intellectual property rights apply (including images, videos, etc.).
② The Company is vested with the copyrights to the materials or Service prepared and posted on Mnet Plus by the Company.
③ The Members are prohibited from processing or selling information or content obtained through the Service.
④ The Company may delete the posted materials of the Members whose membership is terminated voluntarily or by the Company on reasonable grounds.
Article 18 (Insertion of Advertisements and Transactions with Advertisers)
① To provide better Service, the Company may invest all or part of its advertising revenue to improving the Service. As such, Users consent to being exposed to advertisements while using the Service.
② The Company shall not take responsibility for any losses or damages inflicted on the Members as a result of their participation in advertisers’ sales promotion activities delivered through the Service or rendered as part of the Service or as a result of communications or transactions between the respective Members and advertisers.
Article 19 (Provision of Programs)
① The Company may recommend the installation of separate programs required for the use of the Service (hereinafter referred to as “Software”), and the Members may refuse to install such Software.
② The Company may collect and use data about Users’ computers and devices as an extension of its support provided to Users in relation to Software.
③ The Company is prohibited from using the data specified in Paragraph 2 hereinbefore for any purposes other than enhancing Software or providing Services or technological innovations suited for the user environment.
④ The Company may use the computer and network resources of certain Users as follows to more effectively transmit large volumes of data.
Article 20 (Time of Service Availability)
① The Service is available 24 hours a day and every day of the year unless deterred by technical problems, regular inspections, and other unavoidable circumstances of the Company.
② The Company may divide the Service into segments and designate the time of availability of each segment. In such cases, the Company shall notify the related timeframe to the Members.
Article 21 (Responsible Use of the Service)
The Members are prohibited from selling products using the Service provided by the Company or engage in any business activities through hacking, posting money-making advertisements or links to pornographic sites, distributing illicit software programs, etc. The Company shall not be responsible for any consequences resulting from such business activities, related losses, and penalties imposed by relevant authorities or other legal measures taken as a result of Users’ failure to comply with the provisions hereinbefore.
Article 22 (Suspension of the Provision of Services)
① The Company may suspend the provision of the Services in the following cases.
② The Company may limit or suspend a part or the entirety of the Services if the normal provision of the Services is deemed difficult due to a state of national emergency, a blackout, technical problems in relation to the Services equipment, a large volume of Users accessing the Services, etc.
③ When limiting or suspending the Services pursuant to Paragraphs 1 and 2 hereinbefore, the Company shall immediately provide notification of the background and projected period of such a limitation or suspension.
④ The Company may alter a part or the entirety of the Services if such an alteration is required due to justifiable reasons such as its business operation or technical needs.
⑤ When altering the details, methods, time, etc., regarding the use of the Services pursuant to the preceding Paragraph, the Company shall post information about the changes to be made to the Services, the date of application of the altered Services, etc., on the home page of the Mnet Plus website or mobile app prior to such an alteration.
⑥ The Company may alter, modify, or suspend the Services offered free of charge if such an alteration, modification, or suspension is required due to justifiable reasons such as the business operation or technical needs of the Mnet Plus website or mobile app. Such an alteration, modification, or suspension shall be notified via the home page of the Mnet Plus website or mobile app. Unless otherwise specified in relevant laws, the Members shall not be compensated for such an alteration, modification, or suspension of such Services as they are free of charge.
Article 23 (Separate Terms and Conditions for Different Services)
In addition to the Terms and Conditions, separate terms and conditions (or notifications) may apply to the use of certain Services. If the provisions of such separate terms and conditions conflict with the provisions of the Terms and Conditions, those deemed most appropriate for the respective Service shall govern and control its use.
Article 24 (Special Regulations for Overseas Users)
The Company strives to comply with the laws and requirements of the respective countries of non-Korean citizen Users while offering standard Services universally accessible by all. The requirements prescribed in this Article apply to the Members who use the Services in countries other than the Republic of Korea.
① The Members must consent to the Company’s collection of data, including their personal information, and the submission and storage of such data in Korea.
② Users who reside in countries listed as a country subject to the prohibition of export-and-import transactions or subject to special economic sanctions by the Korean government are prohibited from participating in or using commercial Services (e.g., advertising, transactions, etc.).
Chapter 5. Termination and Restriction of the Use of the Service
Article 25 (Termination and Restriction of the Use of the Service)
① A Member who wishes to terminate the Service Use Contract may terminate the use of the Service by withdrawing from the membership.
② If a Member falls under any of the following Subparagraphs, the Company is entitled to terminate the Service Use Contract or suspend the use of the Service for a preset period of time without prior notification.
③ When the Service Use Contract between a Member and the Company terminates, the Company shall immediately discard all information related to the respective Member except for the following cases.
④ The Company may restrict the use of the Service pursuant to relevant laws to protect youth from harmful media content. (Please refer to the Company’s Youth Protection Policy posted on the Mnet Plus website.)
Chapter 6. Indemnification and Others
Article 26 (Indemnification)
The Company shall not be held liable for any damages inflicted on a Member in relation to the use of the Service provided free of charge unless such damages have been caused by the Company’s intentional legal violation or gross negligence.
Article 27 (Exemption)
① The Company shall be exempt from liability for nonperformance of the provision of the Service if such nonperformance has resulted from natural disasters or any equivalent force majeure events.
② The Company shall not be responsible for technical problems incurred by reasons attributable to its Members in relation to the use of the Service.
③ The Company shall not be responsible for any losses resulting from its Members’ actions in expectation of profit from the use of the Service or any damages inflicted on its Members due to data obtained through the Service.
④ The Company shall not be responsible for the credibility and accuracy of information, data, facts, etc., posted on its website by its Members.
⑤ The Company shall not be responsible for any damages inflicted on its Members in relation to the use of the Service if such damages have resulted from the respective Members’ intentional legal violation or negligence.
⑥ The Company shall not be responsible for its Members’ civil or criminal issues arising from the infringement of patents, trademarks, copyrights, trade secrets, or other intellectual property rights of the Company or a third party during their use of the Service.
Article 28 (Jurisdiction)
The parties hereto agree that any suit, action, or proceeding out of or in connection with the use of the Service shall be brought in the district court with jurisdiction over the address of the User at the time of the filing of such a suit, action, or proceeding, or of the location of residence if the address of the User is unidentified, provided that if the address or the location of residence of the User is unidentified at the time of the filing of such a suit, action, or proceeding, or if the User resides outside of Korea, the suit, action, or proceeding shall be brought in the court with subject matter jurisdiction pursuant to the Civil Procedure Act of the Republic of Korea.
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